Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Production and Services Management YBS160 Turkish Compulsory 2. Semester 3 + 0 3.0 5.0
Prerequisite Courses
Course Level Undergraduate
Mode of delivery
Course Coordinator Dr. Öğr. Üyesi Önder ULU
Instructor(s)
Goals To provide students with basic and up-to-date information on production and operations management in product and service manufacturing enterprises and to adopt modern production / operations management techniques.
Course Content
Learning Outcomes
# Öğrenme Kazanımı
1 At the end of the course, the student learns the basic concepts and strategies of production. can evaluate, explain and apply,
1 To learn about the place and importance of production / operations management in the product and service sectors and their relation to other functions.
2 To develop a basic understanding of production management in products and services producing enterprises
2 The student learns the performance relationship between quality and process, project capacity, project layout, planning and management of the project and can use it in practice.
3 Understanding the function of production in business, production system, production factors systems
3 To acquire the ability to establish relations between activities by looking at the systemic approach to production activities in the enterprises that produce products and services.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Introduction to Operations Management (Operation and Productivity, Competing with Production, General Concepts)
2. Week Operations Strategy in a Global Environment (Mission and Strategy Development, Decision Making)
3. Week Project management (Product Design, Production Process)
4. Week Process Analysis (Process Perspective, Flow Diagrams)
5. Week Quality management
6. Week Capacity Planning
7. Week Site Selection – Layout Strategies
8. Week Human Resources, Job Design and Work Measurement
9. Week MIDTERM EXAM
10. Week Supply chain management
11. Week Stock management
12. Week Integrated Planning, Material Requirements Planning (MRP) and ERP
13. Week Just in Time Production and Lean Manufacturing
14. Week Just-in-Time Manufacturing (JIT), Lean Operations
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Graduates will have a holistic perspective on business functions
2 Graduates will have conceptual knowledge in the field of informatics in the sector average.
3 Graduates may integrate the business functions and IT infrastructure
4 Graduates will have awareness and knowledge about the processes of analyzing, designing, developing, and using information systems.
5 Students will have the ability to define the problem, collect data, analyze, interpret, evaluate, and develop a solution proposal for the solution of problems encountered in business.
6 Graduates may develop new strategic approaches for the efficiency of applications used in businesses.
7 Graduates may understand the logic of the algorithm and convert the designed algorithm into an up-to-date programming language.
8 Gradutes may have basic knowledge and understanding in the field of data science.
9 Graduates may have basic knowledge and understanding in the field of data science.
10 Graduates may base their vision on continuous learning and renewal.
11 Graduates may have an awareness of ethical and professional responsibility in business life.
12 Graduates may have an awareness of the individual and social effects of informatics applications and their legal consequences. gets the awareness of social responsibility.
13 Graduates may be able to use at least one foreign language in written and oral communication in the fields of information systems and business administration.
14 Graduates may take responsibility as an individual or team member in solving problems encountered in business life.
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5 DK6
PY1 5 5 5 5 5 5
PY2 2 2 2 2 2 2
PY3 5 5 5 5 5 5
PY4 2 2 2 2 2 2
PY5 5 5 5 5 5 5
PY6 3 3 3 3 3 3
PY7 5 5 5 5 5 5
PY8 2 2 2 2 2 2
PY9 5 5 5 5 5 5
PY10 4 4 4 4 4 4
PY11 5 5 5 5 5 5
PY12 5 5 5 5 5 5
PY13 0 0 0 0 0 0
PY14 4 4 4 4 4 4
Recommended Sources
Ders Kitabı veya Notu
Diğer Kaynaklar
  • Russell, R. S. , Taylor, B. W. , 2003, Operations Management, Fourth Edition, Prentice Hall, New Jersey
  • Krajewski L.J., Ritzman L. P., Malhotra, M. K. Operations Management: Process and Supply Chains, Ninth Edition, Pearson Prentice Hall, 2013
  • Üretim Yönetimi, Anadolu Üniversitesi Yayını No: 2584, Açıköğretim Fakültesi Yayını No: 1553.
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Research 2 15 30
Sınavlar
Midterm 1 1 21 21
Final 1 35 35
Total Workload 128
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 5.0