| Ders Kodu | Ders Adı | PÇ1 | PÇ2 | PÇ3 | PÇ4 | PÇ5 | PÇ6 | PÇ7 | PÇ8 | PÇ9 | PÇ10 | PÇ11 | PÇ12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIB1101 | Principles Of Atatürk And History Of Turkish Revolution -I | 5 | |||||||||||
| CMH1111 | General Legal Information | 5 | 4 | ||||||||||
| CMH1211 | General and Technical Communication | 3 | 3 | 3 | |||||||||
| CMH1311 | General Business | 5 | 5 | 3 | 4 | 2 | 1 | ||||||
| CMH1411 | Call Center Management | 5 | 4 | 4 | |||||||||
| CMH1511 | Math | 3 | 2 | 2 | |||||||||
| CMH1611 | Basic Information Technologies I | 3 | |||||||||||
| ING1101 | English I | 4 | |||||||||||
| TDB1121 | Turkish Language I | 4 |
| Ders Kodu | Ders Adı | PÇ1 | PÇ2 | PÇ3 | PÇ4 | PÇ5 | PÇ6 | PÇ7 | PÇ8 | PÇ9 | PÇ10 | PÇ11 | PÇ12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIB1102 | Principles Of Atatürk And History Of Turkish Revolution II | 5 | |||||||||||
| CMH1212 | New Communication Technologies | 4 | 2 | 3 | |||||||||
| CMH1214 | Business Mathematics | 4 | 5 | 2 | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 4 |
| CMH1312 | Marketing Principles | 5 | 3 | 3 | |||||||||
| CMH1412 | Call Center Services for Sectors | 5 | 4 | 4 | |||||||||
| CMH1612 | Use of Basic Information Technology - II | 2 | 5 | ||||||||||
| CMH2223 | Crisis and Stress Management | 1 | 2 | ||||||||||
| ING1102 | English II | 4 | |||||||||||
| KRP102 | Career Planning | 2 | |||||||||||
| TDB1122 | Turkish Language II | 4 |
| Ders Kodu | Ders Adı | PÇ1 | PÇ2 | PÇ3 | PÇ4 | PÇ5 | PÇ6 | PÇ7 | PÇ8 | PÇ9 | PÇ10 | PÇ11 | PÇ12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CMH2213 | Verbal Communication and Pronunciation | 3 | 3 | 3 | |||||||||
| CMH2323 | Basic Sales Techniques | 5 | 4 | 1 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 3 | 5 |
| CMH2333 | Public Relations | 3 | 3 | 3 | |||||||||
| SBMYO CALL CENTER SERVICES 3rd SEMESTER ELECTIVE GROUP (Seçmeli Grup) | |||||||||||||
| CMH2101 | Introducation To Retailing | 4 | 4 | 3 | 4 | 3 | 1 | 2 | 0 | 1 | 3 | 4 | 5 |
| CMH2103 | Introduction to Sociology | 1 | 0 | 5 | 4 | 4 | 0 | 2 | 0 | 1 | 5 | 1 | 3 |
| CMH2105 | Behavioral Sciences | 4 | 3 | 4 | 3 | 4 | 0 | 1 | 0 | 1 | 4 | 2 | 1 |
| CMH2107 | Drama | 3 | 2 | 4 | 2 | 4 | 0 | 1 | 0 | 1 | 3 | 1 | 1 |
| CMH2109 | Social Media | 3 | 1 | 3 | 3 | 2 | 2 | 3 | 2 | 1 | 3 | 2 | 3 |
| CMH2111 | Protection of Personal Data | 2 | |||||||||||
| CMH2113 | Business and Social Security Law | 4 | 2 | 1 | 0 | 2 | 0 | 0 | 0 | 5 | 5 | 2 | 3 |
| CMH2123 | Public Administration | 4 | 3 | 3 | 2 | 2 | 4 | 0 | 4 | 5 | 0 | ||
| CMH2133 | Tax Law | 0 | 0 | 3 | |||||||||
| CMH2214 | Persuasive Speech Techniques | 5 | 4 | 4 | |||||||||
| CMH2313 | Customer Relations Management | ||||||||||||
| CMH2343 | Consumer Behavior | 5 | 5 | 3 | 5 | 4 | 4 | 5 | |||||
| CMH2355 | Entrepreneurship | 3 | 3 | 3 | 3 | 4 | 1 | 5 | 0 | 2 | 3 | 3 | 5 |
| CMH2363 | Electronic Trade | 5 | 4 | 3 | 4 | 5 | 4 | 5 | |||||
| CMH2373 | Quality management | 4 | 5 | 4 | 3 | 5 | 4 | 3 | |||||
| CMH2383 | Insurance | 5 | 4 | 3 | 3 | 2 | 0 | 2 | 0 | 0 | 0 | 3 | 1 |
| CMH2393 | Management and Organization | 3 | 2 | 3 | 1 | 2 | 1 | 1 | 1 | 1 | 2 | 2 | 3 |
| CMH2395 | Guidance and Consultancy | 1 | 1 | 0 | 1 | 1 | 0 | 2 | 0 | 0 | 2 | 0 | 0 |
| CMH2413 | Professional and Official Correspondence | 4 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 3 |
| CMH2423 | Information and Document Management | 1 | 1 | 2 | 1 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | 2 |
| CMH2433 | Financial Investment Tools | 5 | 3 | 4 | 5 | ||||||||
| CMH2443 | Volunteering Studies | ||||||||||||
| CMH2623 | Vocational Foreign Language I | 0 | 3 | 0 | 3 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
| UGS201 | Sign Language | 1 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
| Ders Kodu | Ders Adı | PÇ1 | PÇ2 | PÇ3 | PÇ4 | PÇ5 | PÇ6 | PÇ7 | PÇ8 | PÇ9 | PÇ10 | PÇ11 | PÇ12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CMH2224 | Effective Communication Skills with Phone | 5 | 4 | 1 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 3 | 5 |
| CMH2314 | Customer Relations Management Practises | 4 | 5 | 4 | 3 | 4 | |||||||
| CMH2404 | INTERNSHIP | 3 | 5 | 5 | 4 | 4 | 1 | 4 | 0 | 4 | 4 | 5 | 4 |
| CMH2414 | Research Methods and Techniques | 0 | 5 | 0 | 4 | 5 | 0 | 4 | 0 | 0 | 3 | 0 | 0 |
| SBMYO CALL CENTER SERVICES 4th SEMESTER ELECTIVE GROUP (Seçmeli Grup) | |||||||||||||
| BBM100 | Addiction and Combating Addiction | ||||||||||||
| CMH1322 | Strategic Management | ||||||||||||
| CMH1512 | Statistics | 3 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
| CMH2114 | Occupation Ethics | 1 | 1 | 2 | 1 | 2 | 1 | 1 | 1 | 2 | 1 | 2 | |
| CMH2124 | Occupational health and Safety | 3 | 4 | ||||||||||
| CMH2202 | Turkish Economy | 3 | 3 | 2 | 1 | ||||||||
| CMH2204 | Time Management | 4 | 3 | 3 | 1 | 1 | |||||||
| CMH2206 | Sales Management | 4 | 3 | 3 | 3 | 1 | 2 | ||||||
| CMH2208 | Administrative law | ||||||||||||
| CMH2234 | Social Psychology | 4 | 3 | ||||||||||
| CMH2324 | Contemporary Management Techniques | 2 | 2 | 1 | 1 | 2 | 2 | 1 | 1 | 1 | 1 | 2 | 2 |
| CMH2334 | Performance Management | 4 | |||||||||||
| CMH2344 | Insurance Marketer | 5 | 3 | 2 | 2 | ||||||||
| CMH2356 | Entrepreneurship II | 5 | 5 | 3 | 3 | 2 | 0 | 0 | 0 | 1 | 1 | 2 | 5 |
| CMH2374 | Human Resources Management | 2 | 1 | 4 | 1 | 3 | 1 | 2 | 2 | 3 | 3 | 4 | |
| CMH2384 | Business Skills and Group Work | 3 | 2 | 4 | 5 | 4 | 0 | 2 | |||||
| CMH2424 | Protocol Rules | 4 | 1 | 2 | 2 | 1 | 1 | 2 | 0 | 1 | 2 | 3 | 4 |
| CMH2444 | Guided Work | 5 | 5 | 5 | 5 | 4 | 0 | 2 | 0 | 0 | 2 | 1 | 4 |
| CMH2614 | Vocational Foreign Language II | 1 | 5 | ||||||||||
| CMH2624 | First aid | 0 | 0 | 3 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| UGS204 | Traffic Safety | 3 | 5 | ||||||||||
