| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| Tour Operator and Travel Agents | TOİ4195 | 2. Semester | 3 + 0 | 3.0 | 3.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Associate |
| Course Type | |
| Mode of delivery | face to face |
| Course Coordinator |
Lect. Reyhan SÖNMEZ |
| Instructor(s) |
Reyhan SÖNMEZ |
| Assistants | |
| Goals | Explaining the historical process of travel agencies , travel agencies of each of the factors affecting the development of initiative to specify . Realization form of the organization of trips to be specified. Travel agents and travel agencies to make the definition of the explanation of the difference between . Travel agents and consumers on the role of the task to be specified. Of travel agencies in Turkey ; legal regulations, practices, relationships with businesses to reveal accommodation . Travel agencies to provide comprehensive information about its activities . Of tour operators , tour packages and package tours progression of the stages of production procedures . The relationship between tour operators and hotels determining the structure . Travel business management functions performed in analyzing , personnel management processes to be followed . Travel by students to learn business processes in marketing and sales method is intended as a basis of understanding . |
| Course Content | Businesses operating in the tourism industry are subject to regulations and responsibilities that constitute the content of this course. Law and tourism related concepts, tourism organization for the legal regulations, Tourism varieties according to the laws of tourism investments directed towards legal regulations, tourism management related to tourism legislation, tourism and consumer rights, tourism-related legislation (Passport Act, identity report) |
| Learning Outcomes |
- Package tour to promote preparation. - Tour operator-travel agency (incoming agencies) to promote relations. |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | History of travel and travel agencies. | Course Hours Preparation, After Class Study Research Other Activities |
| 2. Week | Definitions, basic functions and basic information about travel agencies. | Preparation, After Class Study Research Course Hours Other Activities |
| 3. Week | Services provided by travel agencies. The role of travel enterprises in the distribution process. | Preparation, After Class Study Other Activities Research Course Hours |
| 4. Week | Activities of Travel Agencies, airline ticketing. | Course Hours Research Other Activities Preparation, After Class Study |
| 5. Week | Railway, Seaway, Road ticketing and insurance services provided by Travel Agencies. | Course Hours Research Preparation, After Class Study Other Activities |
| 6. Week | Tour Operator definition and functions. Difference between Tour Operator and Travel Agency. | Other Activities Research Preparation, After Class Study Course Hours |
| 7. Week | Definition and history of the package tour, its development process from past to present. | Preparation, After Class Study Other Activities Course Hours Research |
| 8. Week | Package tour production stages. | |
| 9. Week | Classification of package tours. | Research Other Activities Preparation, After Class Study Course Hours |
| 10. Week | Relations between Tour Operators and Hotels. | Research Course Hours Preparation, After Class Study Other Activities |
| 11. Week | Management functions in travel companies. | |
| 12. Week | Personnel management and employee characteristics in travel companies. | |
| 13. Week | Marketing in travel companies. Homework evaluation. | |
| 14. Week | Sales techniques in travel companies. Homework evaluation. | |
| 15. Week | FINAL EXAM | |
| 16. Week | FINAL EXAM |
| Hacıoğlu, N. ‘’ Seyahat Acentacılığı ve Tur Operatörlüğü, Nobel Yayıncılık, İstanbul. |
| Program Requirements | Contribution Level | DK1 | DK2 | Measurement Method |
|---|---|---|---|---|
| PY1 | 3 | 0 | 0 | - |
| PY2 | 3 | 0 | 0 | - |
| PY3 | 1 | 0 | 0 | - |
| PY4 | 3 | 0 | 0 | - |
| PY5 | 4 | 0 | 0 | - |
| PY6 | 3 | 0 | 0 | - |
| PY7 | 5 | 0 | 0 | - |
| PY8 | 3 | 0 | 0 | - |
| PY9 | 2 | 0 | 0 | - |
| PY10 | 4 | 0 | 0 | - |
| PY11 | 3 | 0 | 0 | - |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Midterm 1 | 1 | 15 | 15 |
| Homework 1 | 1 | 10 | 10 |
| Final | 1 | 15 | 15 |
| Classroom Activities | 14 | 3 | 42 |
| Total Workload | 82 | ||
| ECTS Credit of the Course | 3.0 | ||
