Course Information

Course Information
Course Title Code Semester L+U Hour Credits ECTS
Hospitality Automation Systems TOİ2154 4. Semester 2 + 3 4.0 5.0
Prerequisites None
Language of Instruction Turkish
Course Level Associate
Course Type
Mode of delivery Face to face
Course Coordinator Specialist Taner KÖMÜR
Instructor(s) Taner KÖMÜR
Assistants
Goals Students in Turkey and in the world which is one of the most preferred hotels in the automation program, Elektra program is taught in practice. This program is written in English, due to updates in the same language with valid international students be able to use this program, which is aimed
Course Content Preferred Hotels in Hospitality management system application on the use of Elektra Software is a course that requires.
Learning Outcomes - ELEKTRA hotel automation program, which is one of the most preferred Business Management Systems in Turkey and in the world, is recognized as a practical application.
- General information about hospitality terminology is defined.
- The hospitality industry is qualified to work in hotels that use the ELECTRA program.
Weekly Topics (Content)
Week Topics Learning Methods
1. Week Overview of accommodation business.
2. Week Hotel departments and functions.
3. Week Introduction to Elektra front office automation system.
4. Week Reservation procedures.
5. Week Reception procedures.
6. Week Cashier operations.
7. Week Plant operations. Management of rooms.
8. Week MIDTERM
9. Week Deposit / CXL, Fixed Charges, Housekeeping, Locator, Messages, Priviliges, Pro-forma folio.
10. Week Routing, Share, Combine, Full (Entire), Split (Split between two guests), Break Share ).
11. Week Traces, Waitlist, Rate Info, Party (Multi Room Reservation).
12. Week Front Desk / Arrivals, Check-in, Walk-in (non-reserve guest acceptance).
13. Week In-house guests, Cancel C / IN, Room Move.
14. Week An overview.
15. Week FINAL EXAM
16. Week FINAL EXAM
Recommended Sources
Zengin, B., ve Ark., "Konaklama İşletmelerinde Önbüro Yönetimi ve Önbüro Otomasyon Sistemleri", Değişim Yayınları, Adapazarı
Relations with Education Attainment Program Course Competencies
Program Requirements Contribution Level DK1 DK2 DK3 Measurement Method
PY1 2 0 0 0 -
PY2 5 0 0 0 -
PY3 5 0 0 0 -
PY4 5 0 0 0 -
PY5 3 0 0 0 -
PY6 3 0 0 0 -
PY7 2 0 0 0 -
PY8 1 0 0 0 -
PY9 5 0 0 0 -
PY10 3 0 0 0 -
PY11 3 0 0 0 -
*DK = Course's Contrubution.
0 1 2 3 4 5
Course's Level of contribution None Very Low Low Fair High Very High
Method of assessment/evaluation Written exam Oral Exams Assignment/Project Laboratory work Presentation/Seminar
ECTS credits and course workload
Event Quantity Duration (Hour) Total Workload (Hour)
Midterm 1 1 15 15
Homework 1 1 15 15
Homework 2 1 15 15
Final 1 15 15
Classroom Activities 14 5 70
Total Workload 130
ECTS Credit of the Course 5.0