Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Human Resources Management in Tourism Companies TOY301 Turkish Compulsory 5. Semester 3 + 0 3.0 5.0
Prerequisite Courses
Course Level Undergraduate
Mode of delivery Face to Face
Course Coordinator Dr. Öğr. Üyesi Arif GÜNGÖR
Instructor(s)
Goals It is aimed to teach the theory of HRM functions at a sufficient level and to make the students gain the necessary information and ability to practice HRM functions. In addition, the relationship between human resource management and strategic human resource management will be presented and the differences will be announced.
Course Content Introduction to Human Resources Management, Organization of HR, Job Analysis, Human Resources Planning, Personnel Finding, Onboarding, Training and Development, Discipline, Performance Appraisal, Human Resources Information Systems, New Approaches.
Learning Outcomes
# Öğrenme Kazanımı
1 Ability to explain the concept of HRM and its development
2 ability to interpret case studies related to urizm enterprises
3 Ability to describe the work carried out in the HR department
4 The ability to transfer the information obtained by application examples related to HRM functions into practice
5 • Ability to apply business analysis studies to tourism enterprises
6 Having information about job interviews and the job application process
7 Ability to prepare a resume
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Introduction and Emergence of Human Resources Management
2. Week Establishment of HRM Department
3. Week Introduction of HRM Functions
4. Week Business Analysis and Business Design
5. Week HR Procurement and Selection in Tourism
6. Week Training and development
7. Week Performance Evaluation
8. Week MIDTERM
9. Week Career Planning
10. Week Wage Management
11. Week Business Valuation
12. Week International HRM
13. Week Adaptation of Employees to Business Life
14. Week Örnek olay incelemesi
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Comprehensive and systematic knowledge of concepts, theories, principles, and phenomena related to tourism management.
2 The general structure of the tourism sector, it's functioning, and its importance in the development of the country.
3 To have information about the tourist values in the world and in Turkey and to evaluate these values in terms of tourism supply and demand.
4 Knows and applies management theories and practices that can effectively manage tourism businesses (hotel enterprises, travel enterprises, food, and beverage enterprises, etc.).
5 Makes predictions of the sector by following the developments in Turkey and the world economy and tourism.
6 Knows the service delivery processes in tourism enterprises and performs them in a way that ensures guest satisfaction.
7 Demonstrates reading, comprehension, speaking and writing skills in the English language.
8 Demonstrates basic reading, comprehension, speaking and writing skills in a foreign language(s) other than English.
9 Recognizes and understands different cultures; communicates effectively with guests and collaborators and demonstrates presentation skills.
10 Has basic knowledge about the process of conducting research and producing project proposals.
11 With his theoretical and practical experience in his field; has the ability to access information, analyze, synthesize and interpret, and produce solutions to problems.
12 Uses information and communication technologies, software, tools and equipment related to the field and maintains them when necessary.
13 Knows the national and international legal regulations and professional standards related to her field, has professional responsibility and ethical awareness.
14 Continuing personal and professional development with the awareness of lifelong learning; works as a team and independently by taking responsibility.
15 It pays attention to the personal care, hygiene, clothing and appearance required by the tourism sector.
16 One of the United Nations Sustainable Development Goals (UN SDG) [1) poverty, 2) hunger, 3) healthy and quality life, 4) quality education, 5) gender equality, 6) clean water and sanitation, 7) accessible clean energy, 8) decent work and economic growth, 9) industry, innovation and infrastructure, 10) inequality reduction, 11) sustainable cities and communities, 12) responsible consumption and production, 13) climate action, 14) life in water, 15) life on land, 16) peace, justice and strong institutions, 17) joint effort for ends] has an awareness of at least one.
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5 DK6 DK7
PY1 3 3 3 3 3 3 3
PY2 3 3 3 3 3 3 3
PY3 4 4 4 4 4 4 4
PY4 3 3 3 3 3 3 3
PY5 3 3 3 3 3 3 3
PY6 4 4 4 4 4 4 4
PY7 4 4 4 4 4 4 4
PY8 3 3 3 3 3 3 3
PY9 4 4 4 4 4 4 4
PY10 3 3 3 3 3 3 3
PY11 3 3 3 3 3 3 3
PY12 5 5 5 5 5 5 5
PY13 2 2 2 2 2 2 2
PY14 4 4 4 4 4 4 4
PY15 4 4 4 4 4 4 4
PY16 3 3 3 3 3 3 3
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 1 38 38
Ders Dışı
Other Activities 8 10 80
Sınavlar
Midterm 1 2 2
Homework 1 1 1
Homework Preparation 1 1 1
Quiz 1 1 1
Final 1 2 2
Practice 1 1 1
Practice End-Of-Term 1 1 1
Classroom Activities 1 0.5 0.5
Total Workload 127.5
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 5.0