Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Tourism Management TOY201 Turkish Compulsory 3. Semester 3 + 0 3.0 5.0
Prerequisite Courses
Course Level Undergraduate
Mode of delivery Face to face
Course Coordinator Dr. Öğr. Üyesi BEYZA HATIRNAZ
Instructor(s)
Goals It is to guide students in transferring basic information about the management dimension of tourism and providing students with a general perspective on tourism management.
Course Content The general structure of the tourism sector and the basic concepts of management; definition, characteristics and classification of tourism enterprises; factors affecting the choice of establishment location of tourism enterprises; classification of tourism enterprises; classification of accommodation, food and beverage travel, transportation and entertainment businesses and production, management, marketing, accounting, finance and human resources practices in these businesses, case studies in tourism businesses.
Learning Outcomes
# Öğrenme Kazanımı
0 To understand the basic concepts related to tourism management
0 To make the classification of tourism enterprises
0 To have knowledge about the location and functions of the establishment
0 To have general information about production, management, marketing, finance, accounting and HRM activities in tourism enterprises.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week course introduction and basic concepts
2. Week The general structure of the tourism sector and the basic concepts of business administration
3. Week Definition, characteristics and classification of tourism enterprises
4. Week Accommodation establishments
5. Week Food and beverage enterprises
6. Week Travel businesses
7. Week Transportation enterprises
8. Week MIDTERM
9. Week Entertainment/recreation businesses
11. Week management and marketing in tourism managements
12. Week finance and crs in tourism managements
13. Week Case study / homework presentation in tourism enterprises
14. Week Case study / homework presentation in tourism enterprises
15. Week FINAL EXAM
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Comprehensive and systematic knowledge of concepts, theories, principles, and phenomena related to tourism management.
1 Comprehensive and systematic knowledge of concepts, theories, principles, and phenomena related to tourism management.
1 Comprehensive and systematic knowledge of concepts, theories, principles, and phenomena related to tourism management.
2 The general structure of the tourism sector, it's functioning, and its importance in the development of the country.
3 To have information about the tourist values in the world and in Turkey and to evaluate these values in terms of tourism supply and demand.
4 Knows and applies management theories and practices that can effectively manage tourism businesses (hotel enterprises, travel enterprises, food, and beverage enterprises, etc.).
5 Makes predictions of the sector by following the developments in Turkey and the world economy and tourism.
6 Knows the service delivery processes in tourism enterprises and performs them in a way that ensures guest satisfaction.
7 Demonstrates reading, comprehension, speaking and writing skills in the English language.
9 Recognizes and understands different cultures; communicates effectively with guests and collaborators and demonstrates presentation skills.
10 Has basic knowledge about the process of conducting research and producing project proposals.
11 With his theoretical and practical experience in his field; has the ability to access information, analyze, synthesize and interpret, and produce solutions to problems.
12 Uses information and communication technologies, software, tools and equipment related to the field and maintains them when necessary.
13 Knows the national and international legal regulations and professional standards related to her field, has professional responsibility and ethical awareness.
14 Continuing personal and professional development with the awareness of lifelong learning; works as a team and independently by taking responsibility.
15 It pays attention to the personal care, hygiene, clothing and appearance required by the tourism sector.
16 One of the United Nations Sustainable Development Goals (UN SDG) [1) poverty, 2) hunger, 3) healthy and quality life, 4) quality education, 5) gender equality, 6) clean water and sanitation, 7) accessible clean energy, 8) decent work and economic growth, 9) industry, innovation and infrastructure, 10) inequality reduction, 11) sustainable cities and communities, 12) responsible consumption and production, 13) climate action, 14) life in water, 15) life on land, 16) peace, justice and strong institutions, 17) joint effort for ends] has an awareness of at least one.
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4
PY1 5 0 0 0
PY2 4 4 4 4
PY3 4 4 4 4
PY4 5 5 5 5
PY5 3 3 3 3
PY6 3 3 3 3
PY7 3 3 3 3
PY9 2 2 2 2
PY10 3 3 3 3
PY11 3 3 3 3
PY12 2 2 2 2
PY13 3 3 3 3
PY14 4 4 4 4
PY15 3 3 3 3
PY16 2 2 2 2
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Alp Timur ve Övünç Bardakoğlu, (2015), Turizm İşletmeciliği, Detay Yayıncılık.
  • Stephen J.PAGE, Turizm İşletmeciliği, (Çeviri Editörü: Zafer Öter) Nobel Yayıncılık.
  • Orhan Akova, İsmail Kızılırmak, Haluk Tanrıverdi (2015), Turizm İşletmeciliği; Temel Kavramlar ve Uygulamalar, Detay Yayıncılık.
  • Roy A. Cook, Cathy H. C. Hsu, Joseph J. Marqua, Pearson , (2016) TURİZM; Konaklama ve Seyahat İşletmeciliği, (Çeviri Editörü: Muharrem TUNA)
  • Atilla Akbaba, Zafer Oter, M. Emre Güler, Volkan Altınrtaş (2017) Turizm İşletmeciliği, Endüstriyel ve Yönetsel Boyutlar, Detay Yayıncılık..
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Other Activities 14 3 42
Sınavlar
Midterm 1 10 10
Homework 1 5 5
Homework Preparation 1 5 5
Quiz 1 5 5
Quiz Preparation 1 5 5
Final 1 10 10
Classroom Activities 1 5 5
Total Workload 129
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 5.0