Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Consumer Behavior and Psychology DEP 506 Turkish Compulsory 3 + 0 3.0 6.0
Prerequisite Courses
Course Level Graduate
Mode of delivery Presentation and Lecture, Case studies, literature review
Course Coordinator Prof. Dr. Yeliz BAŞ
Instructor(s) Prof. Dr. Yeliz BAŞ (Bahar)
Goals The aim of this course is to enable the student to know the consumer according to sector and market characteristics, to understand consumer behaviour models and behaviour roles, to determine the factors affecting purchasing behaviour according to market, product and customer characteristics, to evaluate the consumer purchasing decision process and to manage consumer purchasing behaviour.
Course Content Consumption and consumer concept, historical change of consumption phenomenon, consumer behaviour models, consumer decision models, factors affecting consumer behaviour, current consumption models
Learning Outcomes
# Öğrenme Kazanımı
1 Ability to Define Personas
2 Ability to Identify Purchasing Decision Factors
3 Ability to Perform Customer Analysis
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Consumption Phenomenon and Historical Change Research, Interview, Presentation (Preparation), Preparation, After Class Study
2. Week Consumer Behavior Models Research, Interview, Presentation (Preparation), Preparation, After Class Study
3. Week ConsuptionTheories Research, Interview, Presentation (Preparation), Preparation, After Class Study
4. Week Consumer Decision Models Research, Interview, Presentation (Preparation), Preparation, After Class Study
5. Week Consumer Decision Models Research, Interview, Presentation (Preparation), Preparation, After Class Study
6. Week Factors Affecting Purchasing Behavior Research, Interview, Presentation (Preparation), Preparation, After Class Study
7. Week Niche Approaches to Consumption Research, Interview, Presentation (Preparation), Preparation, After Class Study
8. Week Perception Concept and Approaches Research, Interview, Presentation (Preparation), Preparation, After Class Study
9. Week Concept of Learning and Its Effects Research, Interview, Presentation (Preparation), Preparation, After Class Study
10. Week The Concept of Motivation and Approaches Research, Interview, Presentation (Preparation), Preparation, After Class Study
11. Week Culture and Influences Research, Interview, Presentation (Preparation), Preparation, After Class Study
12. Week Conscious and Subconscious Mechanisms Research, Interview, Presentation (Preparation), Preparation, After Class Study
13. Week Subliminal Advertisements and Consumption Effects Research, Interview, Presentation (Preparation), Preparation, After Class Study
14. Week İnformation Processing and İnformation Seeking Behavior Research, Interview, Presentation (Preparation), Preparation, After Class Study
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 The structure of marketing strategies can be changed to create more customer value through effective segmentation, targeting, differentiation and positioning strategies,
3 Changes can be realised to satisfy the objectives of individual customers and corporate customers,
5 Effective persuasion methods can be developed within the scope of digital communication theories
9 Digital audience tracking, data collection, identification and classification and persona development
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3
PY1 4 4 5
PY3 5 5 5
PY5 4 4 4
PY9 5 5 5
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Gerald Zaltman "Tüketici Nasıl Düşünür"
  • Remzi Altunışık "Tüketimin 1001 Hali"
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Preparation, After Class Study 14 1 14
Interview 14 3 42
Presentation (Preparation) 14 3 42
Sınavlar
Midterm 1 1 1 1
Homework 1 1 4 4
Final 1 4 4
Classroom Activities 14 1 14
Total Workload 163
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 6.0