Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
- ETP1204 Turkish Compulsory 2. Semester 2 + 0 2.0 4.0
Prerequisite Courses
Course Level Associate
Mode of delivery Presentation and Lecture, Case studies, literature review
Course Coordinator Prof. Dr. Yeliz BAŞ
Instructor(s) Prof. Dr. Yeliz BAŞ (Bahar)
Goals The aim of this course is to enable the student to know the consumer according to sector and market characteristics, to understand consumer behaviour models and behaviour roles, to determine the factors affecting purchasing behaviour according to market, product and customer characteristics, to evaluate the consumer purchasing decision process and to manage consumer purchasing behaviour.
Course Content Consumption and consumer concept, historical change of consumption phenomenon, consumer behaviour models, consumer decision models, factors affecting consumer behaviour, current consumption models
Learning Outcomes
# Öğrenme Kazanımı
1 Ability to Define Personas
2 Ability to Identify Factors Influencing Purchase Decisions
3 Ability to perform customer analysis.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Consumption Phenomenon and Historical Change Preparation, After Class Study, Research, Interview, Presentation (Preparation)
1. Week Consumers recognize
2. Week Consumer-Customer-recipient similarities and differences between the concepts of
3. Week Consumer Behavior Models Preparation, After Class Study, Research, Interview, Presentation (Preparation)
4. Week Consumer Decision Models Preparation, After Class Study, Research, Interview, Presentation (Preparation)
5. Week Consumer motivation theories Presentation (Preparation)
6. Week Factors Affecting Purchasing Behavior Preparation, After Class Study, Research, Interview, Presentation (Preparation)
7. Week Niche Approaches to Consumption Preparation, After Class Study, Research, Interview, Presentation (Preparation)
8. Week Perception Concept and Approaches Preparation, After Class Study, Research, Interview, Presentation (Preparation)
9. Week Concept of Learning and Its Effects Preparation, After Class Study, Research, Interview, Presentation (Preparation)
10. Week The Concept of Motivation and Approaches Preparation, After Class Study, Research, Interview, Presentation (Preparation)
11. Week Culture and Influences Preparation, After Class Study, Research, Interview, Presentation (Preparation)
12. Week Conscious and Subconscious Mechanisms Preparation, After Class Study, Research, Interview, Presentation (Preparation)
12. Week culture
13. Week Family-Social Groups
14. Week Subliminal Advertisements and Consumption Effects Preparation, After Class Study, Research, Interview, Presentation (Preparation)
15. Week İnformation Processing and İnformation Seeking Behavior Preparation, After Class Study, Research, Interview, Presentation (Preparation)
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
5 They possess the ability to collect and analyze market data, and to critically evaluate and solve professional problems.
11 Manages e-commerce related processes; develops SEO and digital strategies in line with corporate goals.
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3
PY5 5 5 5
PY11 5 5 5
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Gerald Zaltman "Tüketici Nasıl Düşünür"
  • Remzi Altunışık "Tüketimin 1001 Hali"
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 2 28
Ders Dışı
Preparation, After Class Study 14 2 28
Research 14 3 42
Presentation (Preparation) 2 2 4
Sınavlar
Midterm 1 1 1
Final 1 1 1
Classroom Activities 2 4 8
Total Workload 112
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 4.0