Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Managing Results and Performance Measurement in Healthcare SKY628 Turkish Compulsory 3 + 0 3.0 10.0
Prerequisite Courses
Course Level Graduate
Mode of delivery The course is delivered through weekly theoretical lectures, case studies, group discussions, and student presentations. Theoretical knowledge is reinforced through practical projects.
Course Coordinator Arş. Gör. Melek TERZİ ÖZMEN
Instructor(s)
Goals The objective of this course is to teach fundamental concepts, methods, and tools related to the management of outcomes and performance measurement in healthcare. It aims to equip students with the knowledge and skills necessary to evaluate the efficiency, effectiveness, and quality of healthcare services. Additionally, students are expected to analyze performance management strategies in healthcare organizations and develop application scenarios.
Course Content The course covers the fundamental principles of outcomes management and performance measurement in healthcare, including measurement tools and analysis methods. Topics include standard indicators used for performance measurement, quality management, evaluation of patient outcomes, process improvement methods, and healthcare analytics.
Learning Outcomes
# Öğrenme Kazanımı
1 Explain the fundamental concepts of outcomes management and performance measurement in healthcare.
2 Select performance indicators and apply measurement methods.
3 Correlate quality management with performance measurement in healthcare.
4 Use analytical methods to evaluate patient outcomes.
5 Analyze and develop performance management strategies.
6 Develop and implement process improvement projects.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Introduction to performance measurement Interview, Presentation (Preparation), Preparation, After Class Study
2. Week Quality management and performance in healthcare Interview, Preparation, After Class Study, Presentation (Preparation)
3. Week Selection of performance indicators Presentation (Preparation), Preparation, After Class Study, Interview
4. Week Evaluation of patient outcomes Interview, Presentation (Preparation), Preparation, After Class Study
5. Week Process improvement techniques Interview, Preparation, After Class Study, Presentation (Preparation)
6. Week Data-driven performance management Preparation, After Class Study, Interview, Presentation (Preparation)
7. Week Use of analytics in healthcare Preparation, After Class Study, Interview, Presentation (Preparation)
8. Week Midterm exam Practice
9. Week National and international performance standards Presentation (Preparation), Interview, Preparation, After Class Study
10. Week Performance management strategies Preparation, After Class Study, Presentation (Preparation), Interview
11. Week Case studies
12. Week Process optimization in healthcare Preparation, After Class Study, Presentation (Preparation), Interview
13. Week Presentation of application projects Presentation (Preparation), Preparation, After Class Study, Interview
14. Week General assessment and course wrap-up Preparation, After Class Study, Interview, Presentation (Preparation)
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Ability to identify the health needs of the community and the demand for health services
2 Ability to develop service delivery models that can meet the health needs of the community and the demand for healthcare services
3 Ability to conduct economic and financial analysis of healthcare services
5 Ability to evaluate and improve the quality of healthcare services
6 Ability to assess and enhance health outcomes
8 Ability to use information management systems in the effective, efficient planning, evaluation, and improvement of healthcare services
10 Ability to follow healthcare regulations and legal frameworks and apply them in line with ethical principles
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5 DK6
PY1 2 2 2 2 2 2
PY2 4 4 4 4 4 4
PY3 3 3 3 3 3 3
PY5 4 4 4 4 4 4
PY6 5 5 5 5 5 5
PY8 5 5 5 5 5 5
PY10 2 2 2 2 2 2
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • İŞ ZEKÂSINA DAYALI STRATEJİK PERFORMANS ÖLÇME VE DEĞERLENDİRME (SAĞLIK KURUMLARINA DAIR ÖRNEK UYGULAMALI), Dr. Zeynep Ergen Işıklar, 2022.
  • Stratejik Yönetimde Performans Ölçümü ve Dengeli Sonuç Kartı’nın Uygulanabilirliği, Dr. Nesrin BAŞPINAR.
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Preparation, After Class Study 1 5 5
Research 12 3 36
Sınavlar
Midterm 1 1 40 40
Midterm 2 1 40 40
Homework 1 1 20 20
Homework 2 1 12 12
Final 1 60 60
Total Workload 255
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 10.0