Rapor Tarihi: 11.04.2026 06:32
| Course Title | Code | Language | Type | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|---|---|
| Measurement and Evaluation of Quality in Healthcare Services | SKY618 | Turkish | Compulsory | 3 + 0 | 3.0 | 10.0 |
| Prerequisite Courses | |
| Course Level | Graduate |
| Mode of delivery | Lecture; Discussion; Question-Answer Report Preparation and/or Presentation |
| Course Coordinator | Prof. Dr. Mehmet Nurullah KURUTKAN |
| Instructor(s) | |
| Goals | The main purpose of this course is to eliminate the lack of knowledge of health professionals about measuring quality. |
| Course Content | Health services triangle, individual health providers, corporate health providers, reimbursement institutions, fee-for-service payment technique, global budget, value-based purchasing, virtue-based purchasing, institutions and organizations that foster consumption ideology, |
| # | Öğrenme Kazanımı |
| 1 | Explains the fundamental concepts of health policy and policy-making processes. |
| 2 | Comparatively analyses health systems in Turkey and globally. |
| 3 | Evaluates stakeholder influence on health policy decisions. |
| 4 | Evaluates health reforms and the effects of policy implementation. |
| 5 | Develops and justifies health policy proposals. |
| Week | Topics/Applications | Method |
|---|---|---|
| 1. Week | Fundamental Concepts | |
| 2. Week | The history of qaulity and big authors | |
| 3. Week | Customer satisfaction and 10002 standards | |
| 4. Week | Team work and quality circles | |
| 5. Week | Measurement and measurement approaches | |
| 6. Week | Problem Solving Techniques (Old seven tools) | |
| 7. Week | Problem Solving techniques (New seven tools) | |
| 8. Week | Performance Indicators and Measurement Methods in Healthcare Institutions | |
| 9. Week | IHI 10 quality tools | |
| 11. Week | Value based purchase and quality | |
| 12. Week | Quality function deployment | |
| 13. Week | Process measurement techniques | |
| 14. Week | Subject review and exam preparation |
| No | Program Requirements | Level of Contribution | |||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |||
| 5 | Ability to evaluate and improve the quality of healthcare services | ✔ | |||||
| 6 | Ability to assess and enhance health outcomes | ✔ | |||||
| 9 | Ability to apply marketing principles and methods to meet the community's healthcare needs effectively, with quality, efficiency, and equity | ✔ | |||||
| 12 | Ability to monitor and implement developments in health policies | ✔ | |||||
| Program Requirements | DK1 | DK2 | DK3 | DK4 | DK5 |
|---|---|---|---|---|---|
| PY1 | 5 | 5 | 5 | 5 | 5 |
| PY5 | 5 | 5 | 5 | 5 | 5 |
| PY6 | 5 | 5 | 5 | 5 | 5 |
| PY9 | 4 | 5 | 4 | 5 | 4 |
| PY12 | 5 | 5 | 5 | 4 | 5 |
| Ders Kitabı veya Notu | Ders Kitabı veya Ders Notu bulunmamaktadır. |
|---|---|
| Diğer Kaynaklar |
|
| ECTS credits and course workload | Quantity | Duration (Hour) | Total Workload (Hour) | |
|---|---|---|---|---|
|
Sınavlar |
Midterm | 1 | 39 | 39 |
| Homework | 2 | 32 | 64 | |
| Homework Preparation | 2 | 30 | 60 | |
| Final | 1 | 50 | 50 | |
| Classroom Activities | 14 | 3 | 42 | |
| Total Workload | 255 | |||
| *AKTS = (Total Workload) / 25,5 | ECTS Credit of the Course | 10.0 | ||
