Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Quality Improvement and Accreditation in Healthcare SKY629 Turkish Compulsory 3 + 0 3.0 10.0
Prerequisite Courses
Course Level Graduate
Mode of delivery Lecture; Discussion; Question-Answer Report Preparation and/or Presentation
Course Coordinator Prof. Dr. Mehmet Nurullah KURUTKAN
Instructor(s)
Goals The main purpose of this course is to eliminate the lack of knowledge of health professionals about measuring quality.
Course Content Health services triangle, individual health providers, corporate health providers, reimbursement institutions, fee-for-service payment technique, global budget, value-based purchasing, virtue-based purchasing, institutions and organizations that foster consumption ideology,
Learning Outcomes
# Öğrenme Kazanımı
1 Define the concept of quality in health services: Students can explain the fundamental concepts related to quality in health services, the factors affecting quality, and various quality management approaches.
2 Analyze quality improvement models: Students can identify different quality improvement models used in health services (e.g., PDCA cycle, Lean, Six Sigma) and assess the implementation processes and success criteria of these models.
3 Understand and apply accreditation processes: Students learn about national and international accreditation systems (e.g., JCI, Healthcare Quality Standards) and their impact on healthcare institutions, gaining practical experience through simulations or case studies.
4 Understand legal and ethical regulations related to patient safety and quality standards: Students are aware of the legal regulations, ethical principles, and guidelines related to patient safety and quality management and can integrate these regulations into health services.
5 Explain the importance of leadership and teamwork in quality improvement and accreditation processes: Students understand the importance of leadership, teamwork, communication, and change management skills in quality improvement and accreditation processes, applying these skills to healthcare settings.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Fundamental Concepts
2. Week The history of qaulity and big authors
3. Week Customer satisfaction and 10002 standards
4. Week Team work and quality circles
5. Week Measurement and measurement approaches
6. Week Problem Solving Techniques (Old seven tools)
7. Week Problem Solving techniques (New seven tools)
8. Week Midterm exam
9. Week IHI 10 quality tools
11. Week Value based purchase and quality
12. Week Quality function deployment
13. Week Process measurement techniques
14. Week Subject review and exam preparation
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
5 Ability to evaluate and improve the quality of healthcare services
6 Ability to assess and enhance health outcomes
9 Ability to apply marketing principles and methods to meet the community's healthcare needs effectively, with quality, efficiency, and equity
12 Ability to monitor and implement developments in health policies
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5
PY1 5 5 5 5 5
PY5 5 5 5 5 5
PY6 5 5 5 5 5
PY9 4 5 4 5 4
PY12 5 5 5 4 5
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Goetsch, D. L., & Davis, S. B. (2016). Quality management for organizational excellence: Introduction to total quality. pearson.
  • Spath, P., & DeVane, K. A. (2009). Introduction to healthcare quality management (Vol. 2). Chicago:: Health Administration Press.
  • Pruitt, Z., Smith, C. S., & Pérez-Ruberté, E. (2020). Healthcare quality management: A case study approach. Springer Publishing Company.
  • Asagbra, O. E., & Harris, S. T. (2022). The Importance of Teaching Quality Management to Emerging Healthcare Leaders: Case Study. Journal of Health Administration Education, 38(4), 1011-1024.
  • Georgiou, M. K., Merkouris, A., Hadjibalassi, M., & Sarafis, P. (2021). Contribution of healthcare professionals in issues that relate to quality management. Materia Socio-Medica, 33(1), 45.
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Sınavlar
Midterm 1 1 39 39
Homework 1 2 32 64
Homework 2 2 30 60
Final 1 50 50
Classroom Activities 14 3 42
Total Workload 255
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 10.0