Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
- SKY338 Turkish Compulsory 6. Semester 3 + 0 3.0 4.0
Prerequisite Courses
Course Level Undergraduate
Mode of delivery Lecture presentation-lecture-discussion
Course Coordinator Doç. Dr. Yusuf ÖCEL
Instructor(s)
Goals The main purpose of this course is to provide students with theoretical and practical activities such as the place of public relations in health institutions, organization of public relations, recognizing the society and personnel of health enterprises, introducing the enterprise to the society, marketing processes and methods.
Course Content Basic concepts in public relations, application areas of public relations, historical development, difference with similar fields, interpersonal communication, communication barriers, environments and tools used, internal and external public relations.
Learning Outcomes
# Öğrenme Kazanımı
1 To learn the applicability of public relations principles theoretically and practically.
2 To be able to follow and contribute to the literature on public relations
3 To be able to conduct research and study as a group and independently.
4 To be able to express ideas and research results related to public relations verbally and in writing.
5 To be able to take professional responsibility and act ethically in health institutions.
6 To be able to determine strategies for public relations in the constantly changing and developing health service sector.
7 Being sensitive to new approaches in the field of public relations in health institutions.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Explaining the course content form, basic concepts of public relations Presentation (Preparation) Interview Class Hours
2. Week Target mass concept Class Hours Interview Research Preparation, After Class Study Presentation (Preparation)
3. Week Application areas of public relations, relations with other fields, public relations as a profession Research Preparation, After Class Study Class Hours Interview Presentation (Preparation)
4. Week Public relations as a concept Historical development and importance of public relations in the world and in Turkey. Class Hours Preparation, After Class Study Interview Presentation (Preparation) Research
5. Week Communication process and elements, types of communication, communication and society. Preparation, After Class Study Interview Presentation (Preparation) Research Class Hours
6. Week Communication barriers, removal of these barriers. Preparation, After Class Study Research Presentation (Preparation) Interview Class Hours
7. Week Public relations models internal and external public relations-1 Research Interview Presentation (Preparation) Class Hours Preparation, After Class Study
8. Week Topic repetition Interview Preparation, After Class Study Research Class Hours
9. Week Public relations models internal and external public relations-2 Research Interview Presentation (Preparation) Preparation, After Class Study Class Hours
10. Week Crisis management in public relations Research Interview Presentation (Preparation) Preparation, After Class Study Class Hours
11. Week Sponsorship in public relations Preparation, After Class Study Research Interview Presentation (Preparation) Class Hours
12. Week Reputation management in public relations Research Preparation, After Class Study Class Hours Interview Presentation (Preparation)
13. Week Presentation techniques in public relations Research Presentation (Preparation) Interview Preparation, After Class Study Class Hours
14. Week General evaluation Interview Preparation, After Class Study Presentation (Preparation) Research Class Hours
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Health management information related to the field of theoretical and practice and practice to have.
2 Health organizations, administrative, financial, legal, technical and medical functioning understand, analyze and gain knowledge and skills to direct.
5 Quantitative and qualitative analysis in health care management do not have the knowledge and ability and application.
6 Health problems that arise in the process of management in the critical and innovative thinking, decision making and problem solving, have the ability to use scientific methods and techniques.
6 Health problems that arise in the process of management in the critical and innovative thinking, decision making and problem solving, have the ability to use scientific methods and techniques.
7 Health management areas and countries to follow the changes in the health care system have the ability to produce specific solutions.
8 Ability to communicate effectively and to have the ability to conduct teamwork.
9 Health management of the area to be aware of social and ethical responsibility and ethical behavior according to the principles gain
10 Professional terminology in the field of health management and have knowledge of foreign languages​​.
11 To continuously improve their professional knowledge and skills, to be open to innovation and lifelong learning.
12 Acquire the basic skills of health promotion programs and ensure widespread in society
13 In the context of improving service quality and patient satisfaction, patient complaints process to develop
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5 DK6 DK7
PY1 5 5 5 5 5 5 5
PY2 1 1 1 1 5 1 1
PY5 5 5 5 5 5 5 5
PY6 5 5 5 5 5 5 5
PY7 5 5 5 5 5 5 5
PY8 5 5 5 5 5 5 5
PY9 5 5 5 5 5 5 5
PY10 1 1 1 1 1 1 1
PY11 5 5 5 5 5 5 5
PY12 1 1 1 1 1 1 1
PY13 5 5 5 5 5 5 5
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Canöz, K. (2013). Public Relations Practices in Health Institutions, Palet Publications, 2nd Edition, Konya.
  • Peltekoglu, F. B. (2018). What is Public Relations? Istanbul: Beta Publishing.
  • Ozgur, A. Z. (2013). Public Relations, Anadolu University Press, 5th Edition.
  • Yatkin, A., Yatkin, U. N. (2015). Public Relations and Communication, Nobel Publishing, 4th Edition, Ankara.
  • Light, M. (2011). Public Relations in Hospitals, Education Academy Publications, Konya.
  • Theaker, A. (2002). The Public Relation Handbook, Published in The Taylor & Francis, New York.
  • Oliver, S. (2010). Public Relation Strategy, Kogan Page, 3. Edition, London.
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Preparation, After Class Study 15 1 15
Research 15 1 15
Interview 9 1 9
Presentation (Preparation) 5 1 5
Other Activities 15 1 15
Sınavlar
Midterm 1 1 1 1
Total Workload 102
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 4.0