Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Health Institutions Management SKY208 Turkish Compulsory 4. Semester 3 + 0 3.0 5.0
Prerequisite Courses
Course Level Undergraduate
Mode of delivery theoretical
Course Coordinator Dr. Öğr. Üyesi Dilek ŞAHİN
Instructor(s)
Goals To have information about the services offered in hospitals and internal practices of hospitals.
Course Content Hospital organization types, outsourcing, quality management, strategic management, productivity management
Learning Outcomes
# Öğrenme Kazanımı
1 Knows the definition of hospital, functions of hospital, classification of hospitals, different aspects of hospitals from other businesses.
2 Knows the importance of organizational development and renewal in hospitals, determination of business units in hospitals, management structuring, hierarchy formation.
3 Knows personnel selection, Job descriptions, Hospital environment relations, Sharing of goals, Creating work teams, Staff empowerment techniques, Sharing authority.
4 Knows organizational planning.
5 Knows material management in hospitals, health information systems, service marketing, functional relations, patient satisfaction.
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Definition of hospital, functions of hospital, classification of hospitals Preparation, After Class Study Presentation (Preparation) Interview
2. Week Utilizing Outsourcing in Health Institutions Interview Presentation (Preparation) Class Hours Preparation, After Class Study
3. Week Setting an Example in Health Institutions Class Hours Preparation, After Class Study Interview Presentation (Preparation)
4. Week Relationship of the hospital environment Presentation (Preparation) Class Hours Interview
5. Week Hospital organizational structure
6. Week Organizational strategies Interview Class Hours Preparation, After Class Study Presentation (Preparation)
7. Week Sağlık Kurumlarında İnsan Kaynakları Yönetimi Preparation, After Class Study Interview Presentation (Preparation) Class Hours
8. Week Professional ethics Preparation, After Class Study Interview Class Hours
9. Week Communication, moAdministrative Information Systems and Clinical Information Systems in Health Institutionstivation, conflict, stress, leadership and organizational culture and management of such processes developed Strategies and applicability of these strategies hospitals Presentation (Preparation) Class Hours Interview
10. Week Quality Management in Health Institutions Preparation, After Class Study Interview Presentation (Preparation) Class Hours
11. Week Usage Management in Health Institutions Preparation, After Class Study Interview Class Hours Presentation (Preparation)
12. Week Teamwork in Health Institutions Interview Preparation, After Class Study Class Hours Presentation (Preparation)
13. Week Efficiency Management in Health Institutions Class Hours Interview Presentation (Preparation)
14. Week Reengineering in Health Institutions Class Hours Preparation, After Class Study Interview Presentation (Preparation)
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
The Matrix for Course & Program Learning Outcomes
No Program Requirements Level of Contribution
1 2 3 4 5
1 Health management information related to the field of theoretical and practice and practice to have.
2 Health organizations, administrative, financial, legal, technical and medical functioning understand, analyze and gain knowledge and skills to direct.
3 Managing information systems in health care management and have the skills and knowledge to use effectively.
4 National and international health policy, health systems have knowledge about the structure and properties
5 Quantitative and qualitative analysis in health care management do not have the knowledge and ability and application.
6 Health problems that arise in the process of management in the critical and innovative thinking, decision making and problem solving, have the ability to use scientific methods and techniques.
8 Ability to communicate effectively and to have the ability to conduct teamwork.
8 Ability to communicate effectively and to have the ability to conduct teamwork.
9 Health management of the area to be aware of social and ethical responsibility and ethical behavior according to the principles gain
10 Professional terminology in the field of health management and have knowledge of foreign languages​​.
11 To continuously improve their professional knowledge and skills, to be open to innovation and lifelong learning.
12 Acquire the basic skills of health promotion programs and ensure widespread in society
13 In the context of improving service quality and patient satisfaction, patient complaints process to develop
Relations with Education Attainment Program Course Competencies
Program Requirements DK1 DK2 DK3 DK4 DK5
PY1 5 5 5 5 5
PY2 4 4 4 4 4
PY3 9 9 9 9 9
PY4 7 7 7 7 7
PY5 6 6 6 6 6
PY6 5 5 5 5 5
PY8 6 6 6 6 6
PY9 5 5 5 5 5
PY10 3 3 3 3 3
PY11 6 6 6 6 6
PY12 7 7 7 7 7
PY13 8 8 8 8 8
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Kavuncubaşı, Ş., & Yıldırım, S. (2018). Hastane ve sağlık kurumları yönetimi. Siyasal Kitabevi, 5. Basım, Ankara.
  • Sağlık İşletmeleri Yönetimi, Prof Dr. Dilaver Tengilimoğlu, Öğr. Gör. Oguz Işık, Öğr. Gör. Mahmut Akbolat, Nobel Yayıncılık, Ocak 2018, Ankara
ECTS credits and course workload
ECTS credits and course workload Quantity Duration (Hour) Total Workload (Hour)
Ders İçi
Class Hours 14 3 42
Ders Dışı
Preparation, After Class Study 10 2 20
Research 2 12.75 25.5
Sınavlar
Midterm 1 1 20 20
Final 1 20 20
Total Workload 127.5
*AKTS = (Total Workload) / 25,5 ECTS Credit of the Course 5.0