Course Information

Course Information
Course Title Code Language Type Semester L+U Hour Credits ECTS
Total quality Management SSG524 Turkish Compulsory 3 + 0 3.0 7.0
Prerequisite Courses
Course Level Graduate
Mode of delivery Expression
Course Coordinator Dr. Öğr. Üyesi Önder ULU
Instructor(s) Dr. Öğr. Üyesi Önder ULU (Güz)
Goals To adopt total quality management approach and to train individuals who can take part in quality management processes.
Course Content
Lesson Plan (Weekly Topics)
Week Topics/Applications Method
1. Week Definition of Quality Concept
2. Week Historical Development of Quality
3. Week Quality Process and Quality Approaches
4. Week Principles of Total Quality Management
5. Week Quality Standards and Features
6. Week Quality Teams and Management
7. Week Midterm
8. Week Quality Circles
9. Week ISO 9000, Quality Awards and Image, Quality Teams and Management
10. Week Quality Propagation
11. Week Full Participation Concept
12. Week Continuous Development Concept
13. Week Quality Practices in Businesses
14. Week Quality Practices in Businesses
*Midterm and final exam dates are not specified in the 14-week course operation plan. Midterm and final exam dates are held on the dates specified in the academic calendar with the decision of the University Senate.
Recommended Sources
Ders Kitabı veya Notu Ders Kitabı veya Ders Notu bulunmamaktadır.
Diğer Kaynaklar
  • Sait KINGIR "Toplam Kalite Yönetimi",
  • Mahmut TEKİN "Toplam Kalite Yönetimi"