| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| Managing Results and Performance Measurement in Healthcare | SKY628 | 3 + 0 | 3.0 | 10.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Graduate |
| Course Type | |
| Mode of delivery | The course is delivered through weekly theoretical lectures, case studies, group discussions, and student presentations. Theoretical knowledge is reinforced through practical projects. |
| Course Coordinator |
Res. Assist. Melek TERZİ ÖZMEN |
| Instructor(s) | |
| Assistants | |
| Goals | The objective of this course is to teach fundamental concepts, methods, and tools related to the management of outcomes and performance measurement in healthcare. It aims to equip students with the knowledge and skills necessary to evaluate the efficiency, effectiveness, and quality of healthcare services. Additionally, students are expected to analyze performance management strategies in healthcare organizations and develop application scenarios. |
| Course Content | The course covers the fundamental principles of outcomes management and performance measurement in healthcare, including measurement tools and analysis methods. Topics include standard indicators used for performance measurement, quality management, evaluation of patient outcomes, process improvement methods, and healthcare analytics. |
| Learning Outcomes |
- Explain the fundamental concepts of outcomes management and performance measurement in healthcare. - Select performance indicators and apply measurement methods. - Correlate quality management with performance measurement in healthcare. - Use analytical methods to evaluate patient outcomes. - Analyze and develop performance management strategies. - Develop and implement process improvement projects. |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | Introduction to performance measurement | Visual Presentation Verbal Expression Preparation, After Class Study |
| 2. Week | Quality management and performance in healthcare | Visual Presentation Preparation, After Class Study Verbal Expression |
| 3. Week | Selection of performance indicators | Verbal Expression Visual Presentation Preparation, After Class Study |
| 4. Week | Evaluation of patient outcomes | Preparation, After Class Study Verbal Expression Visual Presentation |
| 5. Week | Process improvement techniques | Preparation, After Class Study Visual Presentation Verbal Expression |
| 6. Week | Data-driven performance management | Preparation, After Class Study Visual Presentation Verbal Expression |
| 7. Week | Use of analytics in healthcare | Visual Presentation Preparation, After Class Study Verbal Expression |
| 8. Week | Midterm exam | Practice |
| 9. Week | National and international performance standards | Visual Presentation Verbal Expression Preparation, After Class Study |
| 10. Week | Performance management strategies | Visual Presentation Verbal Expression Preparation, After Class Study |
| 11. Week | Case studies | |
| 12. Week | Process optimization in healthcare | Visual Presentation Verbal Expression Preparation, After Class Study |
| 13. Week | Presentation of application projects | Preparation, After Class Study Verbal Expression Visual Presentation |
| 14. Week | General assessment and course wrap-up | Verbal Expression Visual Presentation Preparation, After Class Study |
| İŞ ZEKÂSINA DAYALI STRATEJİK PERFORMANS ÖLÇME VE DEĞERLENDİRME (SAĞLIK KURUMLARINA DAIR ÖRNEK UYGULAMALI), Dr. Zeynep Ergen Işıklar, 2022. |
| Stratejik Yönetimde Performans Ölçümü ve Dengeli Sonuç Kartı’nın Uygulanabilirliği, Dr. Nesrin BAŞPINAR. |
| Program Requirements | Contribution Level | DK1 | DK2 | DK3 | DK4 | DK5 | DK6 | Measurement Method |
|---|---|---|---|---|---|---|---|---|
| PY1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY5 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY6 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY8 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY10 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Course Hours | 14 | 3 | 42 |
| Preparation, After Class Study | 1 | 5 | 5 |
| Research | 12 | 3 | 36 |
| Midterm 1 | 1 | 40 | 40 |
| Midterm 2 | 1 | 40 | 40 |
| Homework 1 | 1 | 20 | 20 |
| Homework 2 | 1 | 12 | 12 |
| Final | 1 | 60 | 60 |
| Total Workload | 255 | ||
| ECTS Credit of the Course | 10.0 | ||
