Education Information System

Course Information

Course Information
Course Title Code Semester L+U Hour Credits ECTS
Total quality Management SSG524 3 + 0 3.0 7.0
Prerequisites None
Language of Instruction Turkish
Course Level Graduate
Course Type
Mode of delivery Expression
Course Coordinator
Instructors
Assistants
Goals To adopt total quality management approach and to train individuals who can take part in quality management processes.
Course Content
Learning Outcomes
Weekly Topics (Content)
Week Topics Learning Methods
1. Week Definition of Quality Concept
2. Week Historical Development of Quality
3. Week Quality Process and Quality Approaches
4. Week Principles of Total Quality Management
5. Week Quality Standards and Features
6. Week Quality Teams and Management
7. Week Midterm
8. Week Quality Circles
9. Week ISO 9000, Quality Awards and Image, Quality Teams and Management
10. Week Quality Propagation
11. Week Full Participation Concept
12. Week Continuous Development Concept
13. Week Quality Practices in Businesses
14. Week Quality Practices in Businesses
Recommended Sources
Sait KINGIR "Toplam Kalite Yönetimi",
Mahmut TEKİN "Toplam Kalite Yönetimi"
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