| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| Quality Management in Health Institutions | SKY401 | 7. Semester | 3 + 0 | 3.0 | 6.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Undergraduate |
| Course Type | |
| Mode of delivery | Narration Discussion Question and Answer Report Preparation and/or Presentation |
| Course Coordinator |
Prof. Dr. Mehmet Nurullah KURUTKAN |
| Instructors |
Mehmet Nurullah KURUTKAN |
| Assistants | |
| Goals | The main aim of this course is to overcome the lack of knowledge of health professionals about measuring quality. |
| Course Content | Health care triangle, individual health providers, institutional health providers, reimbursement institutions, fee-for-service payment technique, global budget, value-based purchasing, virtue-based purchasing, institutions and organisations that feed the ideology of consumption, |
| Learning Outcomes |
- 1. Concepts used in Quality Measurement and Monitoring - 2. Measurements and research methods used in Quality Measurement and Monitoring and how to interpret them - 3. How to apply the concepts, measures and research methods used in Quality Measurement and Monitoring to the planning function - 4. How to apply the concepts, measures and research methods used in Quality Measurement and Monitoring to the organising function - 5. How to apply the concepts and criteria used in Quality Measurement and Monitoring to the research direction function - 6. How to apply the concepts, measures and research methods used in Quality Measurement and Monitoring to the audit function |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | Basic concepts and history of quality (history of quality in industry and health) | Preparation, After Class Study Course Hours Visual Presentation |
| 2. Week | Important reports and individuals contributing to quality in health | Course Hours Visual Presentation Verbal Expression Research |
| 3. Week | Customer Satisfaction, 10002 standard and Customer experience survey | Verbal Expression Visual Presentation Research |
| 4. Week | Teamwork and quality circles | Research Course Hours Visual Presentation Verbal Expression |
| 5. Week | Process measurement | Research Course Hours Verbal Expression |
| 6. Week | Measurement problem and approaches in quality | Verbal Expression Research Visual Presentation Course Hours |
| 7. Week | Audit schemes | Course Hours Verbal Expression Research Visual Presentation |
| 8. Week | Midterm exam | |
| 9. Week | Accreditation concept, Accreditation in Health | |
| 10. Week | Problem Solving Techniques 1 | Practice Visual Presentation Research |
| 11. Week | Problem Solving Techniques 2 | |
| 12. Week | IHI 10 quality tools | |
| 13. Week | Value based purchase and quality | |
| 14. Week | Institutions that feed the ideology of consumption and accreditation | Visual Presentation Course Hours Research Verbal Expression |
| Tanenbaum, S. J. (2016). What is the value of value-based purchasing?. Journal of health politics, policy and law, 41(5), 1033-1045. |
| Phiri, A. K., Juba, O. O., Baladaniya, M., Regal, H. Y. A., & Nteziryayo, T. (2024). Strategies for Quality Health Standards. Cari Journals USA LLC. |
| Ryan, A. M., Krinsky, S., Maurer, K. A., & Dimick, J. B. (2017). Changes in hospital quality associated with hospital value-based purchasing. New England Journal of Medicine, 376(24), 2358-2366. |
| Donabedian, A. (1988). The quality of care: how can it be assessed?. Jama, 260(12), 1743-1748. |
| Donabedian, A. (2002). An introduction to quality assurance in health care. Oxford University Press. |
| Joynt, K. E., Zuckerman, R., & Epstein, A. M. (2017). Social risk factors and performance under Medicare’s value-based purchasing programs. Circulation: Cardiovascular Quality and Outcomes, 10(5), e003587. |
| Program Requirements | Contribution Level | DK1 | DK2 | DK3 | DK4 | DK5 | DK6 | Measurement Method |
|---|---|---|---|---|---|---|---|---|
| PY1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 60 |
| PY3 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY5 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY7 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY8 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY9 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY10 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY11 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY12 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| PY13 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | - |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Midterm 1 | 1 | 10 | 10 |
| Homework 1 | 2 | 20 | 40 |
| Homework 2 | 2 | 21 | 42 |
| Final | 1 | 19 | 19 |
| Classroom Activities | 14 | 3 | 42 |
| Total Workload | 153 | ||
| ECTS Credit of the Course | 6.0 | ||
