| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| SECRETARIAL KNOWLEDGE | BÜR107 | 1. Semester | 3 + 0 | 3.0 | 4.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Associate |
| Course Type | |
| Mode of delivery | face to face |
| Course Coordinator |
Lect. Nilgün EROĞLU |
| Instructor(s) |
Nilgün EROĞLU |
| Assistants | |
| Goals | Defining main lines of secretary, learning types of secretary, duty and responsibilities of secretary, learning features which secretaries should have, professional quality of secretary,having information about features of secretary, office hostess, court |
| Course Content | The concept of profession, the concept of secretarial, the concept of secretarial profession, the historical development of the secretarial profession, the concepts of classic and contemporary secretarialism, types of secretariat, personal characteristics of the secretary, courtesy, etiquette and protocol rules, telephone conversations |
| Learning Outcomes |
- Identify the job - Understanding the development of the job - Understanding types of secretary - Understanding duty and responsibility of the secretary - Understanding the importance of physical appearance |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | Reasons of having a job, required elements for an interest area to be a job | Course Hours Verbal Expression Visual Presentation |
| 2. Week | Historical development of secretary in Turkey and world | Course Hours Verbal Expression Visual Presentation |
| 3. Week | Classical and modern secretary, types of secretary | Visual Presentation Course Hours Verbal Expression |
| 4. Week | Duty and responsibilities of secretary | Visual Presentation Course Hours Verbal Expression |
| 5. Week | Significance of secretary in business life, Relationship between successful manager and secretary | Visual Presentation Course Hours Verbal Expression |
| 6. Week | Main features of secretary: Personal features, professional features | Course Hours Visual Presentation Verbal Expression |
| 7. Week | Case study analysis in the secretarial | Visual Presentation Practice Course Hours Verbal Expression |
| 8. Week | Business Ethics in the Secretarial | Course Hours Verbal Expression Visual Presentation |
| 9. Week | Business Ethics in the Secretarial | Verbal Expression Visual Presentation Course Hours |
| 10. Week | İmage in secretarial | Course Hours Verbal Expression Visual Presentation |
| 11. Week | Office management and secretary | |
| 12. Week | Duties of the secretary in meeting and travels | Verbal Expression Visual Presentation Course Hours |
| 13. Week | Correspondence rules | Visual Presentation Course Hours Verbal Expression |
| 14. Week | Case study analysis in the secretarial | Practice Course Hours Visual Presentation Verbal Expression |
| Course notes -ınternet |
| Program Requirements | Contribution Level | DK1 | DK2 | DK3 | DK4 | DK5 | Measurement Method |
|---|---|---|---|---|---|---|---|
| PY1 | 5 | 5 | 5 | 5 | 5 | 5 | 40,60 |
| PY2 | 3 | 3 | 3 | 3 | 3 | 3 | 40,60 |
| PY3 | 3 | 3 | 3 | 3 | 3 | 3 | 40,60 |
| PY4 | 3 | 3 | 3 | 3 | 3 | 3 | 40,60 |
| PY14 | 5 | 5 | 5 | 5 | 5 | 5 | 40,60 |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Midterm 1 | 1 | 1 | 1 |
| Final | 1 | 2 | 2 |
| Practice | 12 | 3 | 36 |
| Practice End-Of-Term | 3 | 7 | 21 |
| Classroom Activities | 14 | 3 | 42 |
| Total Workload | 102 | ||
| ECTS Credit of the Course | 4.0 | ||
