| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| Quality Management Systems I | ÜKK2115 | 2. Semester | 3 + 0 | 3.0 | 3.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Associate |
| Course Type | |
| Mode of delivery | Face to face |
| Course Coordinator |
Lect. Dr. Önder ULU |
| Instructor(s) |
Canan ÇELİK |
| Assistants | |
| Goals | To teach total Quality Management System |
| Course Content | The Concept of Quality, Standards and standardization, |
| Learning Outcomes |
- To learn Total Quality Management System. |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | Basic principles of Total Quality Management | |
| 2. Week | leadership | |
| 3. Week | Customer satisfaction and employee involvement | |
| 4. Week | Continuous process improvement | |
| 5. Week | Partnership with suppliers, performance measures | |
| 6. Week | Benchmarking, information technology | |
| 7. Week | Midterm Exam | |
| 8. Week | Quality management system, | |
| 9. Week | Quality management system, | |
| 10. Week | Quality function deployment (QFD), tadarım quality | |
| 11. Week | FMEA +Critical path analysis | |
| 12. Week | The basic tools of TQM; Management tools | |
| 13. Week | Statistical process control | |
| 14. Week | General review |
| Lecture notes |
| Program Requirements | Contribution Level | DK1 | Measurement Method |
|---|---|---|---|
| PY2 | 3 | 0 | - |
| PY3 | 4 | 0 | - |
| PY4 | 5 | 0 | - |
| PY5 | 5 | 0 | - |
| PY6 | 3 | 0 | - |
| PY7 | 4 | 0 | - |
| PY8 | 3 | 0 | - |
| PY9 | 4 | 0 | - |
| PY10 | 4 | 0 | - |
| PY12 | 5 | 0 | - |
| PY13 | 3 | 0 | - |
| PY14 | 4 | 0 | - |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Midterm 1 | 1 | 1 | 1 |
| Homework 1 | 1 | 20 | 20 |
| Homework 2 | 1 | 20 | 20 |
| Final | 1 | 1 | 1 |
| Practice | 1 | 30 | 30 |
| Classroom Activities | 1 | 7 | 7 |
| Total Workload | 79 | ||
| ECTS Credit of the Course | 3.0 | ||
