| Course Title | Code | Semester | L+U Hour | Credits | ECTS |
|---|---|---|---|---|---|
| Total Quality Management | ORT4152 | 4. Semester | 3 + 0 | 3.0 | 3.0 |
| Prerequisites | None |
| Language of Instruction | Turkish |
| Course Level | Associate |
| Course Type | |
| Mode of delivery | Office-class etc. Internet, computer |
| Course Coordinator |
Lect. Sude SERTDEMİR BALKANCI |
| Instructor(s) |
Burak YÜKSEL |
| Assistants | |
| Goals | In this lesson; it is aimed to gain application competencies in quality management. |
| Course Content | Concept of Quality, Standard and Standardization, The Importance of Standard in Production and Service Industry, Management Quality and Standards, Management Quality and Standards, Environmental Standards, Environmental Standards, Quality Management System Models, Quality Management System Models Strategic Management, Strategic Management, Participation in Management, Process Management System, Resource Management System, Efqm Excellence Model, Production Quality Control, Inspection And Sampling, Total Quality Control, Control Diagrams, Statistical Distributions. |
| Learning Outcomes |
- - |
| Week | Topics | Learning Methods |
|---|---|---|
| 1. Week | - | |
| 2. Week | - | |
| 3. Week | - | |
| 4. Week | - | |
| 5. Week | - | |
| 6. Week | - | |
| 7. Week | - | |
| 8. Week | - | |
| 9. Week | Midterm | |
| 10. Week | Quality management system models, Strategic management | |
| 11. Week | - | |
| 12. Week | - | |
| 13. Week | - | |
| 14. Week | Resource management system, Efqm excellence model |
| - |
| Program Requirements | Contribution Level | DK1 | Measurement Method |
|---|---|---|---|
| PY1 | 3 | - | 40,60 |
| PY2 | 2 | - | 40,60 |
| PY3 | 1 | - | 40,60 |
| PY4 | 1 | - | 40,60 |
| PY5 | 4 | - | 40,60 |
| PY8 | 1 | - | 40,60 |
| PY10 | 1 | - | 40,60 |
| 0 | 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|---|
| Course's Level of contribution | None | Very Low | Low | Fair | High | Very High |
| Method of assessment/evaluation | Written exam | Oral Exams | Assignment/Project | Laboratory work | Presentation/Seminar |
| Event | Quantity | Duration (Hour) | Total Workload (Hour) |
|---|---|---|---|
| Course Hours | 14 | 3 | 42 |
| Midterm 1 | 1 | 1 | 1 |
| Homework 1 | 14 | 1 | 14 |
| Final | 1 | 1 | 1 |
| Practice | 4 | 1.125 | 4.5 |
| Classroom Activities | 14 | 1 | 14 |
| Total Workload | 76.5 | ||
| ECTS Credit of the Course | 3.0 | ||
