No | Program Requirements |
---|---|
1 | Having sufficient infrastructure in communication, public relations, law, marketing, management and other issues required by the field; To use theoretical and practical knowledge in these areas. |
2 | To be able to interpret and evaluate data, to identify and analyze data using basic knowledge and skills acquired in the field, and to be able to develop evidence-based solutions. |
3 | To be open to communication with friends, superiors and the people and groups that they serve in practical studies related to the field and gain organizational learning ability. |
4 | To have feasibility study related to the field and to have the knowledge and skills to implement the project. |
5 | Being equipped with the ability to produce solutions when facing situations that are unforeseen in field related applications, and ability to take responsibility in teams or in individual studies. |
6 | To have effective communication skills and to have a level of foreign language ability to follow innovations in the field. |
7 | Awareness of the necessity of lifelong learning; to monitor devjavascript:void(0)elopments in information and communication technologies, to use office software and to constantly renew themselves. |
8 | Being conscious about Ataturk's Principles and having knowledge about the History of the Revolution. |
9 | Having knowledge and awareness of work safety, worker health and environmental protection in matters related to the field. |
10 | To have knowledge and awareness of social responsibility, ethical values and social security rights in matters related to the field. |
11 | To acquire practical skills by examining the processes related to the field of public and private sector organizations on site. |
12 | To be able to open and operate a business on its own behalf; to evaluate and supervise the performance of employees and to have knowledge and skills about entrepreneurship. |
1st SEMESTER |
|||||
CODE |
NAME |
T |
P |
T |
ECTS |
AIB1101 |
Ataturk's Principles and Revolution History I |
2 |
0 |
2 |
2 |
TDB1121 |
Turkish Language I |
2 |
0 |
2 |
2 |
ING1101 |
English I |
2 |
0 |
2 |
2 |
CMH1111 |
General Legal Information |
2 |
0 |
2 |
3 |
CMH1211 |
General and Technical Communication |
2 |
0 |
2 |
4 |
CMH1311 |
General Business |
3 |
0 |
3 |
5 |
CMH1411 |
Call Center Management |
2 |
1 |
3 |
4 |
CMH1511 |
Mathematics |
3 |
1 |
4 |
4 |
CMH1611 |
Basic Information Technology Usage I |
2 |
1 |
3 |
4 |
TOTAL |
20 |
2 |
22 |
30 |
|
2nd SEMESTER |
|||||
CODE |
NAME |
T |
P |
T |
ECTS |
AIB1102 |
Ataturk's Principles and Revolution History II |
2 |
0 |
2 |
2 |
TDB1122 |
Turkish Language II |
2 |
0 |
2 |
2 |
ING1102 |
English II |
2 |
0 |
2 |
2 |
CMH1212 |
New Communication Technologies |
2 |
0 |
2 |
4 |
CMH1312 |
Marketing Principles |
3 |
0 |
3 |
5 |
CMH1322 |
Strategic Management |
2 |
0 |
2 |
3 |
CMH1412 |
Call Center Services for Sectors |
2 |
1 |
3 |
4 |
CMH1612 |
Basic Information Technology Usage II |
2 |
1 |
3 |
4 |
CMH1214 |
Commercial Mathematics |
2 |
0 |
2 |
4 |
TOTAL |
19 |
2 |
21 |
30 |
|
3rd SEMESTER |
|||||
CMH2213 |
Verbal Communication and Rhetoric |
1 |
1 |
2 |
3 |
CMH2333 |
Public Relations |
2 |
0 |
2 |
5 |
CMH2323 |
Basic Sales Techniques |
3 |
0 |
3 |
4 |
|
ELECTIVE - 1 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 2 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 3 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 4 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 5 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 6 |
2 |
0 |
2 |
3 |
|
TOTAL |
20 |
1 |
20 |
30 |
ELECTIVE LESSONS |
|||||
CMH2113 |
Labor and Social Security Law |
2 |
0 |
2 |
3 |
CMH2123 |
Public Management |
2 |
0 |
2 |
3 |
CMH2313 |
Customer Relationship Managment |
2 |
0 |
2 |
3 |
CMH2343 |
Consumer Behavior |
2 |
0 |
2 |
3 |
CMH2363 |
Electronic Commerce |
2 |
0 |
2 |
3 |
CMH2373 |
Quality Management |
2 |
0 |
2 |
3 |
CMH2383 |
Insurance |
2 |
0 |
2 |
3 |
CMH2393 |
Management and Organization |
2 |
0 |
2 |
3 |
CMH2413 |
Professional and Official Correspondence |
2 |
0 |
2 |
3 |
CMH2423 |
Information and Records Management |
2 |
0 |
2 |
3 |
CMH2433 |
Financial Investment Tools |
2 |
0 |
2 |
3 |
CMH2623 |
Vocational Foreign Language I |
2 |
0 |
2 |
3 |
CMH2214 |
Persuasive Speech Techniques |
2 |
0 |
2 |
3 |
CMH2355 |
Entrepreneurship I |
2 |
0 |
2 |
3 |
UGS201 |
Sign Language |
2 |
0 |
2 |
3 |
CMH2133 |
Tax Law |
2 |
0 |
2 |
3 |
4thSEMESTER |
|||||
CMH2224 |
Effective Communication Skills with Phone |
1 |
1 |
2 |
4 |
CMH2314 |
Customer Relationship Management Practices |
2 |
1 |
3 |
3 |
CMH2404 |
Internship |
0 |
0 |
0 |
4 |
CMH2414 |
Research Methods and Techniques |
2 |
0 |
2 |
3 |
|
ELECTIVE - 1 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 2 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 3 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 4 |
2 |
0 |
2 |
3 |
|
ELECTIVE - 5 |
2 |
0 |
2 |
3 |
|
TOTAL |
16 |
2 |
18 |
30 |
ELECTIVE LESSONS |
|||||
CMH1512 |
Statistcs |
2 |
0 |
2 |
3 |
CMH2114 |
Vocational Ethics |
2 |
0 |
2 |
3 |
CMH2124 |
Occupational Health and Safety |
2 |
0 |
2 |
3 |
CMH2234 |
Social Psychology |
2 |
0 |
2 |
3 |
CMH2324 |
Contemporary Management Techniques |
2 |
0 |
2 |
3 |
CMH2334 |
Performance Management |
2 |
0 |
2 |
3 |
CMH2344 |
Insurance Marketing |
2 |
0 |
2 |
3 |
CMH2356 |
Entrepreneurship II |
2 |
0 |
2 |
3 |
CMH2374 |
Human Resource Management |
2 |
0 |
2 |
3 |
CMH2384 |
Business Skills and Group Work |
2 |
0 |
2 |
3 |
CMH2424 |
Protocol Rules |
2 |
0 |
2 |
3 |
CMH2444 |
Guided Study |
2 |
0 |
2 |
3 |
CMH2223 |
Crisis and Stress Management |
2 |
0 |
2 |
3 |
CMH2614 |
Vocational Foreign Language II |
2 |
0 |
2 |
3 |
UGS204 |
First Aid |
2 |
0 |
2 |
3 |
CMH2126 |
Traffic Safety |
2 |
0 |
2 |
3 |